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Revised Privacy Policy for Linn DS
2016-11-25, 18:28 (This post was last modified: 2016-11-28 20:03 by Sandy Cormie.)
Post: #1
Revised Privacy Policy for Linn DS
We have issued a revised privacy agreement for our DS software.

I’ve included the full text below, but in summary:
  1. You need to specify whether you opt in or out of data collection in order to install the software
  2. If you opt in but later opt out, we will erase all personal data we had previously captured
  3. When a product becomes unsupported by Linn, we will delete all personal data previously captured via products of that type
  4. We don’t share your data with third-parties


The mechanism for opting in or out isn't apparent from the following text, but will be clear during the upgrade process in Konfig.

Privacy Agreement for the Linn DS

This agreement sets out the basis on which we collect and process your personal data. Please read the following carefully to understand our aims and practices regarding your personal data.

Data we collect when you use a Linn DS product

We collect information about the configuration and activity of your DS – including the DS serial number, connected products, software version, and whether the DS has been in use.

If the DS fails unexpectedly, we also collect information including the DS serial number, connected products, software version, and technical data describing the failure.

Why we collect and process your data

We process this data to:
  • Help us decide how to allocate development time for new features and improvements. For example, knowing which speakers are in active use allows us to prioritise improvements for those speakers.
  • Better understand any failures that occur and under which configurations they arise. Although rare, knowing that a failure occurs under a specific configuration improves our ability to recreate, identify and fix any underlying issue.
  • Give us a better understanding of the reliability of our products. For example, we collect the DS serial number to help us understand the reliability of different variants of components and sub-assemblies over time.

How we process your data
We process your personal data to generate reports and aggregate statistics about the use of our products. Your personal data is not processed by, or shared with, any third party.

How long we keep your data for

In order to derive reliability information on our active product range, we will retain your data for as long as your product type remains supported by us. After this period, your personal data will be erased.

Opting out of personal data collection

You can customise the data that Linn collects by clicking “Other Options” below, prior to agreeing to this Privacy Agreement.

If you change your mind at a later date, you can customise the data that Linn collects in Linn Konfig (https://www.linn.co.uk/software#konfig).

Opting out of data collection will cause all personal data previously collected to be erased.

Our contact information

Linn Products Ltd
Glasgow Road
Waterfoot, Eaglesham
Glasgow, G76 0EQ
Scotland, UK
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2016-11-29, 22:54
Post: #2
RE: Revised Privacy Policy for Linn DS
Good move !!

Main Room: Klimax DMS Exakt upgrade, Klimax Exakt, 6100 amp, Ninka activ Tri-Amp via Exakt, Cable Tuner, Sony Blue Ray Player, CYP HDMI Detective to enable KDSM 5.1mix down features --- Snooker Room: Klimax DSM Renew, LK140, Linn Nexus --- Synology 713, Synology Media Server, Kinsky
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2016-11-30, 06:37
Post: #3
RE: Revised Privacy Policy for Linn DS
Thank you. Smile
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2016-11-30, 23:00
Post: #4
RE: Revised Privacy Policy for Linn DS
A long story found a good end! Smile

ADSM/0, NAD Masters M22, KEF R700
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2016-12-03, 00:03
Post: #5
RE: Revised Privacy Policy for Linn DS
Thank you for this clarification which is much appreciated. Will the Linn UI software receive a similar update, since it is capable of extracting similar information?

LP12 (Radikal/Dyn, Keel, Ekos SE, Klyde, Uphorik), Klimax DS/1/Dyn, Klimax Kontrol/1/Dyn, Klimax 350A/Dyn
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