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Kazoo v4.11.232 crashes on macOS High Sierra public beta
2017-07-17, 17:06
Post: #1
Kazoo v4.11.232 crashes on macOS High Sierra public beta
Just a heads-up that Kazoo seems a little unhappy on the latest macOS High Sierra beta (10.13 build 17A306f).

- Click on search icon = crash
- Click on "Report to Linn" button = crash

Both crashes are reproducible. Please let me know if you need error logs etc.
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2017-09-10, 10:18 (This post was last modified: 2017-09-10 10:22 by pidge22.)
Post: #2
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
I also have Beta Mac OS High Sierra and cannot get Kinsky (latest 4.4.5) & Konfig ( 4.33.69 ) to open at all..

Klimax Ds/3,Chord Sarum Super IC,Klimax Kontrol/1,Klimax Solo's/1,Cymbiosis built Lp12,Keel,Radikal/1,Aro & Akiva,Tron Seven Ultimate & Akurate 242's (mark 3)
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2017-09-11, 18:51
Post: #3
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
Both Konfig beta (4.34.73) and Kinsky (4.4.5) open fine for me on macOS High Sierra beta (10.13 build 17A360a).

Kazoo (4.11.240) opens, but crashes immediately on clicking "Search" or "Report to Linn".
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2017-09-12, 20:34
Post: #4
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
I've reported this exactly a month ago... Nothing has been done to fix this. Rather sad...
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2017-09-12, 22:30
Post: #5
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
macOS High Sierra goes on general release in 2 weeks, so someone at Linn needs to get their skates on...
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2017-09-13, 19:41 (This post was last modified: 2017-09-13 19:42 by davidd.)
Post: #6
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
Hi asiufy, clanger9 & pidge22,

We have had no issues running any of our software on High Sierra.

If you can provide us with some information about the crash we can investigate further to figure out what is going on.

Thanks,
David
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2017-09-13, 20:11
Post: #7
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
I've posted a crash log here:
https://forums.linn.co.uk/bb/showthread.php?tid=37358

Hopefully someone can look into this.
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2017-09-14, 02:22
Post: #8
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
I'm having the exact same issue as clanger9. How can I provide a crash log like that? I have Kazoo set to send crash logs automatically anyway...
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2017-09-14, 08:05
Post: #9
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta

  1. In Kazoo settings, check "Verbose Logging"
  2. Make it crash Wink
  3. In Finder, Go > Go to Folder...
  4. Paste the text ~/Library/Containers/uk.co.linn.KazooMac/Data/Library/Application Support/Linn Products Ltd/Kazoo
    into the dialog box
  5. You can now see the Kazoo.crash file in Finder

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2017-09-14, 17:11
Post: #10
RE: Kazoo v4.11.232 crashes on macOS High Sierra public beta
(2017-09-13 20:11)clanger9 Wrote:  I've posted a crash log here:
https://forums.linn.co.uk/bb/showthread.php?tid=37358

Hopefully someone can look into this.

Thanks for the crash log. We have identified the issue and it will be included in the next release of Kazoo.

David
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