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[SUPPORT TICKET REQUEST] Kazoo AlphaMap failures
2017-09-16, 10:30
Post: #1
[SUPPORT TICKET REQUEST] Kazoo AlphaMap failures
I am having a lot of trouble getting the Kazoo AlphaMap to display on the artist list. Here is a list of some of the failures:

Code:
16/09/2017 10:00:30: AlphaMap: failed alphamap due to (m+a) < T
16/09/2017 10:08:39: AlphaMap: failed alphamap due to (We Are) Performance < T
16/09/2017 10:08:39: AlphaMap: failed alphamap due to 4 or 5 Magicians < D
16/09/2017 10:06:37: AlphaMap: failed alphamap due to (The Sounds Of) Kaleidoscope < T
16/09/2017 10:12:12: AlphaMap: failed alphamap due to ...music video? < T
16/09/2017 10:13:42: AlphaMap: failed alphamap due to .gif < T
16/09/2017 10:15:49: AlphaMap: failed alphamap due to :PAPERCUTZ < T
16/09/2017 10:15:49: AlphaMap: failed alphamap due to 4hero < D
16/09/2017 10:17:36: AlphaMap: failed alphamap due to @Peace < T
16/09/2017 10:19:29: AlphaMap: failed alphamap due to [MP.G] < T
16/09/2017 10:20:46: AlphaMap: failed alphamap due to \\GT < T
16/09/2017 10:20:46: AlphaMap: failed alphamap due to 4instrumental < D

This is proving difficult and tedious to resolve, because Kazoo appears to bail on setting up the AlphaMap after only two failures (and I seem to have a lot of weirdly-spelled artists in my music collection...)

There seem to be two problems here:

1. TheAlphaMap isn't gracefully handling non-alphabetic artist names
2. It is bailing from setting the AlphaMap after only two failures

I can sort of understand the first issue on very strange names, but surely "4hero" should be easy enough to handle properly? The second issue seems to be just an annoying oversight - perhaps it would be better if it pursues with listing all the entries it can understand, instead of quitting after only two attempts.

I'm hoping the Kazoo devs will pick up this report and look into it. Unfortunately I can't raise a ticket via the Kazoo app because the "report to Linn" feature is currently broken on macOS High Sierra...
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